Q&A

Why Customers Trust Us?

Our dedication to exceptional craftsmanship, original designs, and uncompromising quality has earned us the trust of countless satisfied customers.

Do you offer free and secure shipping?

Yes, we offer free and secure shipping with FedEx Express, delivering directly to your doorstep.

 

What type of metals do you use in your jewelry?

We use a variety of high-quality metals in our jewelry, including 18k gold, platinum, Finest Diamonds, and Gem Stones.

 

What payment methods do you accept, and how can I pay for the jewelry?

To make a payment, you have two options:

 

1. Pay with a credit card on our website. We accept all major credit cards except Diners club.

 

 

2. Bank transfer using the details provided on the payment page. We’ll ship your jewelry once the transfer is confirmed.

 

If you choose to pay with a credit card, our site uses two-step verification for your transaction security. After you complete the transaction, a code will be sent to your phone via SMS. You’ll need to enter the code, and once your credit card company approves the transaction, it will be completed.

 

Where can I find reviews about your business and jewelry?

We have many satisfied customers from Israel and around the world. You can read reviews about our business and jewelry in several places:

1. TripAdvisor
2. Facebook
3. Google

 

If you need help, please email our customer service team at info@yanivjewelry.co.il or WhatsApp us at +972-52-232-6268.

Our team is always available to assist you with any questions or concerns.

Yaniv Fine Jewelry